Skills

ICT and Unified Communications

  • Polycom UC infrastructure such as RPRM, DMA, WebSuite, Calendar Connect, RMX, HDX, Groups Series
  • Siemens/Unify PBXs and applications tools : Hipath Openscape 4000/3000/8000, Openscape voice, Openscape Business, IPDAs, Call-Center Openscape contact center, Concierge, Deployment Server (DLS) Accounting, AM-Win, VoIP, IP-trunking H323, SIP-trunking, SIP, SIP-Q. TDM, HFA
  • Mobiles: MDM, Airwatch, Blackberry BES, Activesync

     System administration

  • Windows2003/2008/2012 server, Windows XP/7/10
  • VM and HW environment
  • vSphere
  • Active Directory
  • SCCM
  • Exchange
  • Lync/Skype Server
  • Linux
  • MACOSX

Network/Monitoring

  • LAN/WAN/WLAN/VPN
  • TCP/IP,SIP
  • DHCP Scopes Management
  • Solarwinds Orion, HiPath / Openscape Fault Manager
  • Wireshark

Development

  • JAVA, Swift4, C/C++, PHP, HTML5, CSS, javascript, NodeJS. Siemens MML scripting.
  • SGBDR (Access, DB2, MySQL), MERISE Analysis

Ticketing/ITIL

  • Remedy, BMC Magic, ServiceNow, divers service desk ticketing applications